UpNow Support
Need help with the UpNow app?
If you have questions or encounter issues while using the app, you can get help through the methods below.
What is UpNow?
UpNow is a macOS menu bar app that reminds you to get up and exercise at regular intervals. It helps improve your sedentary habits and creates a healthier work environment.
Key Features
- ⏰ Customizable reminder intervals (30-120 minutes)
- 🎬 Stretching with YouTube workout videos
- 🖥️ Multi-monitor support
- 📷 Camera presence detection (auto-pause when away)
- 🔒 Screen lock for guaranteed breaks
Frequently Asked Questions
How long is the free trial?
You can use all features free for 30 days from the first app launch.
How do I unlock the screen lock?
It automatically unlocks when the workout time ends. In emergencies, press the ESC key or click the "Unlock" button on screen.
I can't see the menu bar icon
The icon may be hidden if your macOS menu bar space is limited. Try reducing other app icons in the menu bar, or use an app like Bartender.
Can I receive notifications only during specific hours?
Yes, you can set "Active Hours" in settings. For example, you can configure it to only send notifications from 9 AM to 6 PM.
How do I restore my purchase?
Click the "Restore Purchase" button at the bottom of the settings screen to restore your previous purchase.
Contact Us
If you have issues or need help while using the app, please contact us via email.
Support Email: support@minorlab.com
We'll respond within 1-2 business days.